Returns & Exchanges
At iHome, we want you to be completely satisfied with your electronics purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Log in to your iHome account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Device
Securely place the item in its original packaging, including all manuals, cables, and accessories, to ensure a full refund and prevent damage during transit.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or arrange for a pickup at your convenience.
Inspection and Refund
Once our technicians verify the condition of the returned hardware, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing